Limited time only: Save up to 20% on Father's Day gifts
Limited time only: Save up to 20% on Father's Day gifts
Welcome — we're so glad our paths have crossed!
Here you'll find answers to some of our most frequently asked questions, thoughtfully prepared to give you a hand whenever you need it.
If you don't see the answer you're looking for, don't hesitate to reach out.
Click Contact Us or email hello@dreamazebook.com
We'll get back to you with care within 1–2 business days.
Dreamaze is based in Paris, France, and we ship worldwide.
Our books are created for ages 0–99. Each story is centered around the child, but made to bring joy to siblings, parents, grandparents, and everyone who loves them. We hope every family member feels a little happiness through these books.
Choose a story, add your child’s details, upload a clear photo, and create your private preview. Once you’re happy with the preview, you can place your order and we’ll prepare your personalized book for print.
Yes. Your child’s photo is only used to create your private preview and personalized book. We do not show, share, or use your child’s photo publicly without your permission.
At checkout, you'll see the estimated delivery time for your address based on the shipping option you choose. Some locations receive their books in as fast as 3–5 days.
You can also visit our Delivery Information page for more details.
Currently, our books are designed for one child per story. Multi-child editions are under development — we can't wait to share them with you soon!
No. All Dreamaze books are hand-illustrated by real artists, and every story is original. AI is only used in the final step to gently transform the main character into your child — a little touch of magic that doesn't affect the beauty, detail, or authenticity of the illustrations.
If your book has not entered production yet, you can contact us by email to request a change. You can also check your book’s progress in your account. Once the book is in production, we may not be able to make changes.
Yes — we're expanding! If your preferred language isn't available yet, feel free to let us know. We prioritize based on customer requests, and your input truly helps shape our roadmap.
Yes, we ship globally. As long as you can place an order, we can deliver to you. We strongly recommend adding a phone number to ensure smooth delivery.
A payment error usually means something went wrong during the transaction. Common reasons include:
We accept PayPal and credit cards (MasterCard, Visa, American Express, Diners Club). If the issue continues, contacting your bank or trying another payment method may help.
To balance creativity and ease of use, each Dreamaze book includes a specific set of personalization options. Our library continues to grow, so you'll always find stories with customization that fits your needs.